Visual composer – it doesn't work

[nataliarobustiParticipant]

Dear Support,

I purchased the Wien theme and it’s wonderfull, but I have a problem with Visual Composer. I imported the Wien page but I cannot change titles, objects or other stuffs. If I change something, the page lost information and its costruction.

Visual composer license is a different purchase? Could it the problem (I didn’t buy it yet)?

Thank you,

Natalia

[nataliarobustiParticipant]

Dear Support,

I activated the plugin (You could specify that it a plus costs in description on Envanto Market Place) but I have the same problem: if I change text or add new block on pages, I lost the basic information and theme doesn’t work.

For example: About Us page. I want to add others team member but, If I duplicate Person I lost all team members and I have only the last one.
I’m waiting your answer.

Regard.

Natalia