site down / "freshface Installation – step 1/4" over and over?

[neotericParticipant]

Hey there!

my site maincourse.me is completely down. i can log into the admin panel, but get this error every time:

freshface Installation – step 1/4

Do you wish to install all required plugins? No, don’t install anything | Yes, install

neither option works to install/fix anything

if i click no don’t install anything, i get sent to the theme options page, which read:

Basic Installation	Re-install the Basic Installation All plugins installed Plugin Contact Form 7 Plugin Really Simple CAPTCHA Template settings Default template builder items – “default”, “about us”
Full Demo Installation

The Full Installation is meant for empty sites only because it can overwrite/delete your existing content or settings. There is no going back after you install it.

But if you are an experienced developer and are absolutely sure that you want to install the Full Installation over an existing site for whatever reason, then we suggest you backup your MySQL database before running the Full Installation.

NOTE: We cannot be held responsible for any data loss or problems resulting from installing the Full Installation over an existing site.

not sure what to do! i’ve DL’d the latest update of the theme, could i guess overwrite the base files?

any tips please and thank you! i have a decent understanding but not sure how to work around this!

thanks

• This topic was modified 5 years, 5 months ago by  FRESHFACE - Petr.

[FRESHFACE – PetrKeymaster]

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[neotericParticipant]

sorry, im not sure how to manually update. i cant select the option in the dashboard to update my theme, or upload it that way.

 

i did however download the latest zip, it has 2.8 and 1.86 inside. i was previously using 2.4 i think. in my FTP, i had different theme folders, but nothing obvious to replace. theres ‘rockwell_2-7′ but no 2.8. if i just upload the theme folder there, i wouldnt be sure how to make it active. do you have a link or guidance how to update the theme via ftp? i’d like to try that first before sending the ftp/wp info. thanks!!

[FRESHFACE – PetrKeymaster]

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[neotericParticipant]

this is the issue though, i cant activate the theme in WP admin – after i logoin, the popup to install comes in and its the only thing I can do. clicking either yes or no does nothing. added in some screenshots below. thank you!

 

after logging in, i get this pop up

clicking yes, this happens:

clicking No, this happens:

 

thanks, hope that helps!

[neotericParticipant]

Sorry, the images arent coming up

 

1:

https://www.dropbox.com/s/qgysxie7f7jf7dd/1.png?dl=0

2:

<b>https://www.dropbox.com/s/l8qlrp1j3uzf4li/2.png?dl=0</b&gt;

3:

https://www.dropbox.com/s/58zlgsv1v291poq/3.png?dl=0

[FRESHFACE – PetrKeymaster]

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