-
<p style=”box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; color: #666666; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;”>Hello. Need help.</p>
<p style=”box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; color: #666666; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;”>I recently noticed that the plugins option page is no longer loading; just stays loading.. never loads; something definitely wrong all of a sudden.</p>
<p style=”box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; color: #666666; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 1.5; background-color: #fafafa;”>Recently purchased your Fresh Sidebar Manager plugin. I had previously been using an older version called Custom Sidebar Manager. I deactivated the old version of the plugin and installed your Fresh Sidebar Manager. I noticed that all previously set sidebars were picked up -this was good to know my sidebar config was not lost. I tried updating to 1.19 & initially got an error message “The plugin fresh-sidebar-manager/freshplugin.php has been deactivated due to an error: Plugin file does not exist.” I went back to plugin page and reactivated it with no problem.</p>
<span style=”background-color: #fafafa; color: #666666; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>I dont know exactly when the plugin began to show these symptoms but I do know something is wrong (seems like a database query problem). Deactivating/Deleting/reinstalling plugin is not helping. Perhaps there are values I need to modify in database to get rid of any previous cached info that might be causing this problem? I need a FRESH install of the plugin..</span>terribly sorry about that post
lets try that again..
—
Hello. Need help.I recently noticed that the plugins option page is no longer loading; just stays loading.. never loads; something definitely wrong all of a sudden.
Recently purchased your Fresh Sidebar Manager plugin. I had previously been using an older version called Custom Sidebar Manager. I deactivated the old version of the plugin and installed your Fresh Sidebar Manager. I noticed that all previously set sidebars were picked up -this was good to know my sidebar config was not lost. I tried updating to 1.19 & initially got an error message “The plugin fresh-sidebar-manager/freshplugin.php has been deactivated due to an error: Plugin file does not exist.” I went back to plugin page and reactivated it with no problem.
I dont know exactly when the plugin began to show these symptoms but I do know something is wrong (seems like a database query problem). Deactivating/Deleting/reinstalling plugin is not helping. Perhaps there are values I need to modify in database to get rid of any previous cached info that might be causing this problem? I need a FRESH install of the plugin.
Update: I uninstall your plugin, delete folder. I install the basic version of the plugin from the WordPress plugin site… I still cannot load the options page. Page becomes unresponsive. So basically its like I’m locked out of the options page. And its messing with my sidebars because its still stuck with the previous sidebar configuration. I hope I am making sense.
Hello.. a little support pls?
I’m I going about seeking support the wrong way?
Since purchasing the pro version of the plugin, I’ve sent 2 emails to author, posted a comment in comment section and posted in the forum.
You must be logged in to reply to this topic.